There are 2 Billion Whatsapp users around the globe. WhatsApp is available in more than 180 countries and 60 different languages. Instant messaging has become the go-to way of communicating for all of us.
Well, if it’s so big and widely popular — you’re probably wondering — why bother looking for alternatives?
It could be that you run a business and Whatsapp is not necessarily professional for communication. You find it noisy, cluttered, and filled with spam messages. Or maybe you are looking for a productivity tool that allows chat but comes with a lot more features relevant to your business needs. Whatever be the case, take a look at these top 9 Whatsapp alternatives for your business in 2021.
Why do you need an alternative for Whatsapp for Business communication?
Customers demand the ability to communicate with brands instantly. Thus, the popularity of using messaging today to connect with companies is undisputed.
In January 2018, WhatsApp launched WhatsApp Business for small business use. WhatsApp Business was designed with the small, local business in mind. It has features which help micro and small businesses get a business presence on WhatsApp and communicate with customers on their favorite messenger app. It is basically an upgraded WhatsApp and has additional features compared to the standard app. Although WhatsApp is great for communicating with friends and family, there are many reasons why using WhatsApp for workplace communication is a very bad idea.
Here are just a few.
- It has a single stream of chat and cannot be organized by topic.
- It is only a chat platform and lacks features specific to your business needs .
- Every Mobile number of users in a Whatsapp group is visible for the rest to see.
- WhatsApp groups are limited in size to 256.
- It does not provide business-grade support or account management.
- It has no admin dashboard for business intelligence.
- When you join a WhatsApp group you can’t see any content from before joining.
- In WhatsApp, the group joining/leaving experience is very abrupt.
- WhatsApp’s web version is limited and only works in the presence of your phone.
- You can’t edit content in WhatsApp, nor delete it after one hour.
- It has no profiles so unless you know someone, you don’t know anything about them.
- It is reliant on (increasingly overwhelming) mobile push notifications which many users find irritating.
- WhatsApp has no reactions for messages.
- It is introducing adverts on the status screen which some people find annoying or intrusive.
- It is not compliant with privacy legislation like GDPR. It is within every international company’s best interest to use applications that comply with GDPR.
Let us get down to it.
What Whatsapp alternatives are available for your business
1) Onne for Business
Onne is a simpler and organised way to do business. It is a lightweight replacement for chat, mails and many stand alone apps to organise, automate and engage with your users better. With Onne App, you can communicate, remind, report, store and more, from one app. A suite of productivity features helps you to improve customer engagement. Onne talk is the chat feature of Onne which allows you to have one on one chat or group chats with your users, in addition to using all the productivity tools it comes with.
Onne for Business App is essentially one seamless platform which provides a set of free and paid productivity tools. Onne talk, the chat feature is part of the free plan. Onne also offers unlimited storage and file sharing options. Using Onne talk along with the other features provided by the app, will ease your way to lead a balanced and organised work life.
Read more: https://blog.onne.world/9-top-whatsapp-alternative-for-your-business-in-2022/
